Privacy Policy

Effective Date: 07/14/2025

At MyVirtualUrgentCare, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://myvirtualurgentcare.com, use our services, or communicate with us. Please read this policy carefully.


1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Book an appointment

  • Fill out contact or intake forms

  • Subscribe to our newsletter

  • Communicate with us via email, phone, or other channels

This may include:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Medical history or health information

  • Payment details (processed securely via third-party systems)

We also automatically collect limited information when you visit our website, such as:

  • IP address

  • Browser type and device information

  • Cookies and usage data


2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your virtual urgent care services

  • Respond to inquiries and requests

  • Send you service-related emails or confirmations

  • Improve the functionality and experience of our website

  • Ensure security and fraud prevention

  • Comply with legal and regulatory requirements

We do not sell or share your personal information with third parties for marketing purposes.


3. Data Security

We take data privacy seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal information. All communications are encrypted and conducted through HIPAA-compliant platforms.


4. Third-Party Services

We may use third-party service providers (e.g., payment processors, scheduling tools) to assist in delivering our services. These providers only have access to information necessary to perform their functions and are obligated to keep your data secure.


5. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information

  • Withdraw consent for data processing

  • File a complaint with a data protection authority

To exercise these rights, please contact us at info@myvirtualurgentcare.net.


6. Cookies

Our site uses cookies to enhance your browsing experience and help us understand how our website is used. You can choose to disable cookies through your browser settings. For more details, see our Cookie Policy.


7. Children’s Privacy

Our services are intended for individuals aged 3 and older. We do not knowingly collect data from children under 13 without verified parental consent.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Continued use of our services constitutes acceptance of those changes.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

📧 Email: info@myvirtualurgentcare.net
📞 Phone: 678-960-8953