Effective Date: 07/14/2025
Welcome to MyVirtualUrgentCare. These Terms of Service (“Terms”) govern your access to and use of our website located at https://myvirtualurgentcare.com (the “Site”) and our virtual healthcare services (collectively, the “Services”). By using our Site or Services, you agree to be bound by these Terms.
Please read them carefully before using our platform.
MyVirtualUrgentCare provides virtual urgent care services to individuals aged 3 and up in select U.S. states. You must be at least 18 years old or have a parent/legal guardian present to use our Services if you are under 18.
You agree to use the Services only for lawful purposes and in accordance with these Terms and all applicable laws.
MyVirtualUrgentCare is not intended for medical emergencies. If you are experiencing a life-threatening emergency, call 911 or visit the nearest emergency room immediately.
Our providers do not treat medical conditions that require in-person evaluation, emergency intervention, or controlled substances.
All visits are self-pay at a flat rate of $75 per consultation.
Payment must be completed prior to the start of your visit.
Missed appointments or cancellations made less than 2 hours in advance are non-refundable.
We do not currently accept insurance for virtual visits.
By using our Services, you agree to:
Provide accurate, current, and complete information during intake.
Use the secure video link provided to attend your scheduled appointment on time.
Not misuse or interfere with the Site or Services.
Failure to comply may result in denial of services or termination of your access.
We respect your privacy and are committed to protecting your health information. All virtual visits are conducted through HIPAA-compliant platforms. Please refer to our Privacy Policy for full details on how your data is collected, used, and protected.
All content on this Site — including text, graphics, logos, and service names — is the property of MyVirtualUrgentCare and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute content without our express written permission.
MyVirtualUrgentCare is not liable for any damages arising out of or in connection with the use or inability to use our Site or Services. This includes, without limitation, indirect, incidental, punitive, or consequential damages.
We may update these Terms from time to time. Any changes will be posted on this page with a new effective date. Continued use of the Site or Services after changes have been posted constitutes acceptance of those changes.
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
For any questions about these Terms, please contact us:
📧 Email: info@myvirtualurgentcare.net
📞 Phone: 678-960-8953
© 2025 My Virtual Urgent Care. All rights reserved.