Everything you need to know about using MyVirtualUrgentCare.
We treat a variety of non-emergent conditions, such as colds, flu, allergies, minor infections, rashes, and more. For a complete list, visit our Services page.
We do not treat emergencies like chest pain, severe injuries, or life-threatening conditions. If you’re experiencing an emergency, call 911 or visit the nearest ER.
Schedule your appointment, complete intake forms, and join your visit through a secure link to speak with our trusted provider. It’s easy, efficient, and patient-focused.
If testing or a specialist is needed, we’ll guide you on the next steps.
Our self-pay virtual visit is $75 with no extra fees. This fee covers your consultation, diagnosis, education, prescriptions sent to your preferred pharmacy (if necessary), and work or school excuse notes.
Currently, we do not accept insurance. However, you may use your insurance for prescribed medications or testing at external facilities.
You can use any device with a camera and internet connection, such as a smartphone, tablet, or computer.
If you experience technical issues, don’t worry—your provider will call you to continue the consultation.
Appointments must be canceled at least 2 hours before the scheduled time to avoid a no-show fee or to qualify for a refund.
Unfortunately, missed appointments are non-refundable. Please contact us if you’d like to reschedule.
While we aim to provide continuity of care, follow-up visits depend on provider availability. We’ll ensure your records are accessible for seamless care.
Yes. All visits are conducted through secure, HIPAA-compliant platforms to protect your privacy and confidentiality.
Yes! Our virtual urgent care services are available to patients in Georgia, Florida, Minnesota, Texas, California, Illinois, Indiana, Ohio, Michigan, and Wisconsin.
Yes, you have 24/7 access to your medical records through our secure patient portal. After your virtual visit, you can log in at any time. Your health information is always available when you need it.
At Virtual Urgent Care (VUC), we treat patients aged 3 years and older. For children under 3, we recommend consulting a pediatrician.
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